Refund policy
Shipping Information
At Bhavana, we strive to make your shopping experience as smooth and easy as possible. Below you’ll find important details about our shipping policy.
Free Shipping for Orders Over €50 in Spain
Enjoy free shipping on all orders over €50 within mainland Spain. Shop now and save on shipping costs!
Shipping and Delivery Partners
Bhavana works closely with reliable shipping partners to ensure your order arrives safely and on time. In most cases, we use Correos as our standard shipping partner. Correos is a well-known logistics provider recognized for its excellent delivery performance.
For other destinations, conditions may vary due to increased transportation costs. These conditions may depend on the destination, product type, or other relevant factors. Regardless of the delivery partner we choose, we remain committed to providing the best possible service.
Processing and Delivery Times
Once we receive your order, we will process it as quickly as possible. Estimated delivery times may vary depending on the product you ordered and your location. Generally, our goal is to ship your order within 3 to 5 business days after receiving it.
Once your order has been shipped, you will receive an email with tracking information so you can monitor the delivery progress.
International Shipping
Currently, we do not offer international shipping outside of Spain. We focus on delivering high-quality products to customers within Spain.
Customer Service
If you have any questions or concerns about our shipping policy or your specific order, please do not hesitate to contact our customer service team at info@bhavanahhf.com. We are happy to assist you and always available to answer your inquiries.
Bhavanahhf Return Policy
At Bhavanahhf, we strive to ensure you are satisfied with your purchase. However, if you are not completely satisfied, we understand and offer a flexible returns and exchanges policy. Below are the terms of our return policy:
Returns
You may return your purchase within 14 days of receiving your order. Whether you want a refund, an exchange for another product, or a different size, we will make the process easy for you. A return fee of €5.95 will apply.
Return Procedure
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Contact our customer service at bhavanahhf@gmail.com to request a return or exchange.
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Follow the instructions provided by our customer service to return the product.
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Once we have received and inspected the returned product, we will process your refund or send the exchanged product.
Exclusions
Products that are damaged, have odors, or have been altered are not eligible for return or exchange. Please carefully inspect the product before returning it.
For additional questions about our return policy or help with returning a product, please contact our customer service at bhavanahhf@gmail.com.